Cookie Policy

This website is hosted by Squarespace, in order to provide a better browsing experience we use cookies and other such devices

What are cookies?

Cookies are small pieces of data that websites store on a device. Cookies can improve your visitors’ browsing experience because they help websites remember preferences and understand how people use different features. Squarespace places two kinds of cookies on visitors’ browsers:

Necessary cookies so visitors can navigate and use key features on your site.
Non-essential, or analytics and performance cookies, that collect information on your behalf about how visitors interact with your site.

Necessary and required cookies

Name

Purpose and duration

_acloggedin

Supports login by Acuity Scheduling client if the client has an account
January 1, 2025

ACUITY_CART

Stores details about a client's package, gift, or subscription purchase, including the item purchased and the quantity
Only applies to the new scheduler
Type: localStorage
No expiration

_client_acloggedin

Supports login by Acuity Scheduling client if the client has an account
January 1, 2025

_dd_cookie_test

Tests if cookies are supported
Expires instantly

_dd_s

Tracks browser errors
Four hours

_dd_site_test

Tests if cookies are supported
Expires instantly

_grecaptcha

Helps reduce spam in Acuity Scheduling
Type: localStorage
No expiry

_ssid

Remembers devices for anti-fraud purposes
Four years

CART

Shows when a visitor adds a product to their cart
Two weeks

CHECKOUT_WEBSITE

Identifies the correct site for checkout when checkout on your domain is disabled
Session

client_username

Remembers a logged in Acuity Scheduling client's username between visits
One year

clientUser

Stores the Acuity Scheduling client's username, OAuth2 Access Token, and OAuth2 Refresh Token. This cookie is required for functionality of logged-in clients
30 days

Commerce-checkout-state

Stores state of checkout while the visitor is completing their order in PayPal
Type: sessionstorage
Session

Crumb

Prevents cross-site request forgery (CSRF)
Session

hasCart

Tells Squarespace that the visitor has a cart
Two weeks

Locked

Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password.
Session

orderStatusSessionToken

Authenticates a visitor who logs into an order status page.
One year

PHPSESSID

Securely authenticates a visitor during their checkout in Acuity Scheduling
One month

RecentRedirect

Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO.
30 minutes

remember_client

Remembers Acuity Scheduling client’s login details if they have an account
365 days

siteUserCrumb

Prevents cross-site request forgery (CSRF) for logged in site users
Three years

SiteUserInfo

Identifies a visitor who logs into a customer account
Three years

SiteUserSecureAuthToken

Authenticates a visitor who logs into a customer account
Three years

squarespace-announcement-bar

Prevents the announcement bar from displaying if a visitor dismisses it
Type: localStorage
Persistent

squarespace-likes

Shows when you've already "liked" a blog post
Type: localStorage
Persistent

squarespace-popup-overlay

Prevents the promotional pop-up from displaying if a visitor dismisses it
Type: localStorage
Persistent

squarespace-video-player-options

Remembers video player selected preferences (volume, playback speed, and quality) for videos uploaded directly to Squarespace
Type: localStorage
Persistent

ss_performancecookiesAllowed

Remembers if a visitor agreed to placing Performance and Analytics cookies on their browser, if your site has a cookie banner and is restricting the placement of cookies
30 days

ss_marketingcookiesAllowed

Remembers if a visitor agreed to placing Marketing cookies on their browser, if your site has a cookie banner and is restricting the placement of cookies
30 days

ss_sd

Ensures that visitors on the Squarespace 5 platform remain authenticated during their sessions
Session

Test

Investigates if the browser supports cookies and prevents errors
Session

Enables a Acuity Scheduling client’s appointments to display correctly based on their time zone preferences.
Type: localStorage
Persistent

Analytics and performance cookies

We use analytics and performance cookies to collect information on your behalf about how visitors interact with your site. Storing these cookies is how we populate the data you find in Squarespace analytics, such as traffic sources, unique visitors, and cart abandonment.

You can disable Squarespace analytics and performance cookies at any time.

Cookie Name

Duration

Purpose

ss_cid

Two years